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Terms and conditions On the
Website you will find detailed product descriptions, photos and
visualizations of the products that can be acquired.The perception of
colours can vary from display to display and we cannot guarantee that the
colors displayed by your monitor will be exactly the same color of the
product at the time of delivery and / or receiving. The
displayed Prices are in Swiss Franc (CHF), Euro (EUR), US Dollar (USD),
Pounds Sterling (GBP), Canadian Dollar (CAD) or Australian Dollar (AUD). The
final amount of the order will be displayed in the shopping cart. Your
order will be produced in about 2-3 weeks and delivered directly to your
delivery address. We use Swiss Post or Fedex for our deliveries, so you can
easily follow your order through the tracking system. Your order is
professionally packaged. Payment
can be made by PayPal (Visa, MasterCard, American Express) or Bank transfer.
As soon as the order value is paid, the processing of your order will be
started. When paying via PayPal the order value will be withdrawn instantly.
MarkFits garments are hand-made by experienced tailors, based on the
measurements you supply to us. Follow our measurement instructions carefully
and the garments should fit - perfectly Our website stores
information and the IP addresses of computers and uses Cookies. A cookie is a
small removable data file that is stored by your web browser on your computer.
Cookies allow you to place an order on our website and allow us to enhance and
personalize your online browsing and shopping experience. Cookies help us to
improve the website and make navigation easier and personalized for you.
Specifically, they allow us to: The user can prevent the use
of cookies by setting the browser to not accept Cookies. However, if you turn
cookies off, you won\'t have access to many features that make your site
experience more efficient and most of our services will not function properly.
At
MarkFits we are committed to maintaining your privacy. Your personal
information is only used for internal purposes and neither your personal
details nor your e-mail address will be given to third parties. Read more
about our privacy policy here. This website,
any content contained herein and any contract brought into being as a result
of use of this website are governed by and construed in accordance with
Swiss Law. The parties to any such contract agree to submit to the exclusive
jurisdiction of the courts of Switzerland. In
case of force majeure the agreement can either be considered as judicially
canceled with neither customer nor MarkFits being entitled to any
compensation or the delivery time(s) can be extended with the currency of
the force majeure. We considers force majeure as: war, mobilization, terror
acts, natural disaster, labor related disputes, government edicts, delivery
failures from suppliers and other extraordinary circumstances. Any changes
we may make to our Terms and conditions in the future will be posted on this
page. These Terms of Sale were last updated in September 2016.
Welcome to the MarkFits.com terms and conditions, which apply to all items
ordered from www.markfits.com and all the subdomains. Please read these terms
and conditions carefully before using either of our sites or ordering any
Products.
The current contract language is: English. Other available contract languages
are: Deutsch and Français
Creative-M Ltd. is the owner and operator of www.markfits.com (which includes
all domains and subdomains connected to markfits.com). We are registered in
Switzerland under the company number CHE-440.458.382
By making a purchase at markfits.com the following agreement between the
customer (you) and us (MarkFits) is legally binding until further notice.
Order
As soon as the order has been placed by you, you will receive an order
confirmation by e-mail. You can keep track of your order status by logging
into your account and going to "Your order history" at; www.markfits.com.
Please note that you have to log in to do this. It is your responsibility to
provide a functioning address and check the order confirmation thoroughly
for possible errors. It is important that you contact us immediately in case
you wish to change or correct any details in your order. Please keep in mind
that your order will only be processed if you have placed the order
correctly and we received authorization from your payment card or your
prepayment on our bank account.
Prices
Production and delivery
MarkFits cannot be held responsible for losses, inconveniences, costs or
other damages resulting from late deliveries.
Payment
Perfect Fit
Guarantee (Alterations & Refunds)
If the product you have ordered does not fit you, we will help you find the
right measurements so that it can be adjusted at a local tailor.
Take your garments to any local tailor and we will refund the cost of the
alterations. The amount limits are:
Jeans - CHF 30.-
Shirt - CHF 20.-
If the cost for the adjustment exceeds these limits, the additional cost is
covered by the customer.
To request a refund for the alterations, pls. following this steps:
1. Take your garment to any local tailor (or alterations shop)
2. Have the necessary adjustments made within 20 days of receiving your
order.
3. Send us the receipt/bill which also should specify the adjustments made
by email to info@markfits.com
In those cases where the garment cannot be adjusted, MarkFits will remake
your garments.
We offers one (1) re-production or adjustment per customer and garment type.
The guarantee does not cover marginal adjustments within our tolerances, or
if the delivered garment matches the choosen model, style, fit or design
when worn.
To claim a remake, do the following:
Contact our customer service at info@markfits.com within 10 days of
receiving your order to determine that your garments cannot be altered by a
tailor.
Describe your issue as accurately as possible.To fullfill the guarantee we
can ask you for photos of you wearing the garment to help you/us adjust the
measurements.
We reserves the right to deny remake requests in circumstances where
alterations can be made by a local tailor.
After getting the remake approved by MarkFits, send the garments you want
replaced to us within 5 days. This shipment will be paid for by the
customer.
Creative-M GmbH
Postfach 1306
4800 Zofingen
Switzerland
We will remake your order only once.
Due to the fact that every product is 100% individually custom-tailored and
handcrafted just for you, we do not offer refunds. This is standard practice
for custom-tailored products as there is no resale value.
Cookie
policy
This website also uses tracking software to monitor its visitors to better
understand how they use it. This software is provided by Google Analytics which
uses cookies to track visitor usage. The software will save a cookie to your
computers hard drive in order to track and monitor your engagement and usage of
the website, but will not store, save or collect personal information. You can
read Google\'s privacy policy here for further information [http://www.google.com/privacy.html].
Personal information
Law and jurisdiction
Force Majeure
Changes to our Terms and
conditions